Telegram & WhatsApp Chatbot Development
A good chatbot is a tireless employee: it captures leads, answers questions and takes payments around the clock without ever going off shift. We build chatbots for Telegram and WhatsApp powered by GPT and Claude, grounded in your own knowledge base so they answer about your business, not the internet at large. Bots connect to your CRM, take payments inside the chat, and hand off to a human when it matters. From a simple lead-capture menu to a full AI assistant with retrieval over your documents, we build the bot that actually reduces your team’s workload instead of adding to it.
What we deliver
Telegram & WhatsApp
Lead capture, menus, payments and broadcasts on the channels your customers already use daily. We meet them where the conversation is, not on a form they will never open.
AI with GPT & Claude
Chatbots powered by GPT and Claude with retrieval over your own content (RAG), so answers are accurate and on-brand. A bot that knows your prices and policies, not generic filler.
CRM integration
Bitrix24, amoCRM and Google Sheets, so every lead and conversation lands in your pipeline automatically. The bot feeds your sales process instead of trapping data in a chat window.
Payments in chat
Kaspi Pay, subscriptions and receipts inside the conversation, so a customer can go from question to purchase without ever leaving the chat.
How much does chatbot development cost
Indicative prices. We send a precise quote within 24 hours of your brief.
Why Applications.kz
19 years, 300+ projects
We started in 2007 and have shipped over 300 products since — from MVPs to banking-grade platforms. The edge cases your project will hit, we have already solved.
Fixed price, fixed scope
A clear scope and a firm budget before we write a line of code. No hourly drift, no surprise change orders, no padded estimates.
Up to 10-year warranty
We back our code with a warranty of up to 10 years and full source-code handover. No lock-in, no abandonment after launch.
Technologies
Frequently asked questions
Which messaging platforms do you support?
We build primarily for Telegram and WhatsApp, the two channels with the widest reach in our markets, and we can extend to Instagram, web chat and others. We start where your customers already are so the bot gets used, not ignored.
What can an AI chatbot actually do?
With GPT or Claude and retrieval over your own content, the bot answers questions about your products, prices and policies accurately, qualifies leads, books appointments and takes payments. Grounding it in your knowledge base is what keeps answers correct rather than plausible-sounding nonsense.
Will it connect to my CRM?
Yes. We integrate Bitrix24, amoCRM and Google Sheets so every conversation and lead flows straight into your pipeline. The point of a bot is to feed your sales process automatically, not to create another inbox someone has to check.
Can customers pay inside the bot?
They can. We integrate Kaspi Pay and subscription billing directly into the chat, with receipts, so a customer can move from question to completed purchase without leaving the conversation. Removing that friction is where bots earn their keep.
Can the bot hand off to a human?
Yes, and a good bot knows when to. We set up smart hand-off so complex or sensitive conversations route to your team with full context, while the bot handles the high-volume, repetitive queries. Automation and human support working together, not one replacing the other.
Chatbot Development by city
Other services
Start your chatbot development
Free consultation and a fixed quote within 24 hours. +7 (707) 928-13-15