Customer portal development in Kostanay
We work with companies in Kostanay remotely — nobody has to travel. Count how many times a day your managers answer the same four questions: where is my order, when is delivery, please resend the invoice, send me a reconciliation statement. In a mid-sized company that is hours of paid time, every day.
We scope the estimate before the work starts; timelines and warranty go in the contract.
What the work includes
Clients answer their own questions
Orders, statuses and history are visible around the clock without waiting for a manager to come back from lunch.
Documents without a request
Invoices, acts and reconciliation statements download themselves.
Data comes from your systems
The portal reads 1C or your CRM. A portal filled in by hand is worse than no portal.
Payment inside the portal
Card acquiring or Kaspi — the client pays without leaving the page.
Managers move to real work
Routine answers go to the portal; people handle the cases that actually need a person.
Each client sees only their own
Access separation is built in from the first line of code, not bolted on later.
How we work with companies in Kostanay
Everything runs remotely: the task is reviewed and the work demonstrated over video, correspondence in messengers, contract and closing documents electronic, payment by bank transfer or Kaspi.
The estimate is given before the start, not after the fact: it is visible what has to be done now and what can wait for the next stage.
Timelines and warranty are fixed in the contract. Clients from other cities are served on exactly the same terms as those in Almaty.
What a portal takes off your team
The repetitive half of client communication: status, documents, payment history, delivery dates. None of it needs a human being.
What is left is the part where a person adds value — negotiation, exceptions, complaints, new business.
The effect is measurable within a month: count the inbound calls before and after.
Where the portal gets its data
From the system where the orders already live — 1C, a CRM, or the program your operations run on. We connect to it rather than building a parallel database.
Without that connection a portal becomes a second source of truth maintained by hand: more work, less trust in the numbers, and an argument every month.
How we run it
- Discovery. Which questions clients ask most and where the answers live.
- Design. Screens, access rules, integrations.
- Development. A working slice every two weeks.
- Integration. Connecting 1C or the CRM, testing on real data.
- Rollout. Inviting clients and supporting the first weeks.
Frequently asked
Do you work with companies in Kostanay?
Yes, remotely across Kazakhstan. Discussion and demos over video, documents electronic, no need to travel anywhere.
Can you connect it to 1C?
Yes, this is the most common scenario. Orders and documents are read from 1C.
Is it secure?
Each client sees only their own data, access is by login and password, traffic encrypted.
Can clients pay in the portal?
Yes — acquiring or Kaspi, without leaving the page.
What if our data is in a CRM, not 1C?
Then we connect to the CRM. The principle is the same: one source of truth.
How much does it cost?
From ₸1,500,000. Integrations are what mainly move the price.