Алматы

Corporate portal on Bitrix24

When work is decided in private chats, the company remembers nothing: agreements are lost and a new hire asks the same question for a week. A portal turns that into tasks, documents and a knowledge base.

Timelinefrom 3 weeks
Coverstasks and documents
Estimateby headcount

We scope the estimate before the work starts; timelines and warranty go in the contract.

What the work includes

Company structure

Clear who is responsible for what and whom to ask.

Tasks instead of chats

An assignment has a deadline and an owner.

Documents in one place

Templates, policies and contracts, not personal folders.

Employee requests

Leave, purchases, access — by route, not through the director.

Knowledge base

A new hire reads instead of interrupting colleagues.

Mobile access

Works from a phone, including for field staff.

Where to start the rollout

Not with every module at once. A portal switched on in full frightens people and stands empty a month later. We start with the two things that hurt now — usually tasks and documents.

Then employee requests: leave, purchases, access. People already do this, only today through messages to the director.

The knowledge base comes last but pays off longest: every answer written once saves dozens of repeat questions.

What decides whether the portal survives

The manager. If they assign tasks in the portal rather than in the corridor, everyone follows. If not, nobody does.

Speed. The portal must open quickly and work on a phone, otherwise staff drift back to messengers.

And training. An hour of explanation at the start is cheaper than three months of a half-empty portal and talk about «an inconvenient system».

How we run it

  1. Review. What hurts and where to start.
  2. Structure. Departments, roles, permissions.
  3. Stage one. Tasks and documents.
  4. Stage two. Employee requests, knowledge base.
  5. Training. Manager and staff separately.

Frequently asked

How much does implementation cost?

It depends on headcount and the number of modules. We estimate after the review.

Cloud or on-premise?

The cloud is enough for most. On-premise is for data residency requirements — we will say honestly if that is not your case.

How long does the transition take?

Stage one is usually three or four weeks. A full rollout stretches over several months, and that is normal.

Will staff use it?

If the manager uses it, yes. That is the main factor; everything else is secondary.

Can field staff be included?

Yes, through the mobile app. For specific scenarios a dedicated role-based app is built.

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